Apple iPhone
iPhone 11 families and later, including eligible SE generations. The exact regional model code must be in the reviewed catalogue.
Pilot scope
Start with eligible phones.
The model list is curated and reviewed. Selecting a familiar name does not mean the individual device passes inspection.
Samsung Galaxy
Eligible Galaxy phones and foldables within a rolling seven-year commercial-release window, subject to a reviewed model and available checklist.
Not sure?
Ask before making travel or payment plans. Staff must be equipped and qualified for the exact model and checks.
What inspectors compare
Identifiers on the device, packaging and settings; locks and account status; stated storage and RAM; visible condition; display, cameras, microphones, buttons, ports, connectivity, battery and accessories where applicable. A finding can be pass, defect or not verified.
Have an exact model code?
The customer record will use a curated choice, and the inspector will compare it with the physical unit.