Agree the details
Buyer and seller review the same device description, price, fees and appointment before either accepts.
For person-to-person phone sales in Kenya
GuardrailScrow helps a buyer and seller agree on one record, meet at a staffed inspection hub, and make a documented payment decision through an authorised partner.
Pilot preview only. Real-money collection and public sign-up are not enabled.
The journey
Buyer and seller review the same device description, price, fees and appointment before either accepts.
The authorised payment partner must confirm collection before the inspection appointment proceeds.
Both parties attend the hub. Staff document identity, device checks, exceptions and the result.
The parties review the report and final amounts. Payout or refund follows the agreed outcome and controlled checks.
Clear costs
For a KES 35,000 phone under the current pilot policy, the buyer’s quoted total is KES 36,650. The record shows the device price and each service charge separately.
See pricing and examplesWhat we check
Staff compare the actual device with its description and record what passed, failed, or could not be verified. A report is evidence of the checks performed—not a guarantee against every hidden fault or future claim.